Car DVD FAQ

> Why Junsun Official Store has become a trusted big seller?

Shenzhen Junsun E-Commerce Co., Ltd. is one of the biggest online commercial corporations on Aliexpress, committing itself to build a worldwide wholesale shop online. Our company aiming to operate the business-to-customer transactions with overseas consumers. Along with the rapid development of electronic business in China, Junsun has earned itself a solid reputation for quality, reliability and professionalism in this field. Our operation capabilities cover favorable policy, instant and safe delivery, privacy protection and well-rounded customer support.

> How should the jacks on the back of the radio be connected?

Please refer to the picture below for your connection

> How are the steering wheel controls enabled?

Please check if CANBUS is included in the cable you received.

1. Without CANBUS, please follow the steps below to learn according to the radio model you purchased.

XT Series, Please refer to the following steps (as shown in the figure): In-vehicle Settings - General Settings - Steering Wheel Controls Type (select Learn) - Steering Wheel Controls (go to the Steering Wheel Controls Setup screen).
MS Series, Setting--car infotainment--SWC--click clearall first ---then click the icons，When it flashes, press the button on the steering.

2. With CANBUS, you need to make sure the cable is connected correctly according to the following diagram, and select the appropriate protocol and save it according to your car model and radio model.

> How to wire Junsun's rear view camera.

Please refer to the picture below for your connection.

> The original car comes with a camera, will it work on the Junsun radio?

Please make sure the power cord you received has a yellow plug on top (the cord that supports rear view), if it has a yellow plug, please connect it according to the wiring method below.
If the cable you received does not have the yellow plug as shown below, then we recommend you to use Junsun's camera.

> Why is there a black and white splash screen on the camera screen when I go into reverse gear?

This screen will appear because your radio's default camera format is different from the actual camera format. pls enter settings-Car Information-About Device-8878-Backcar setup-change the CamType as “CVBS” and save, then pls enter settings-Car Information-About Device-8878-Backcar setup-change the CamType as “CVBS” and save, then the machine will restart and see it if work.

> How to adjust the shape of the reverse line displayed by the camera?

MS series: after hanging the reverse gear, enter the reverse interface, long press the reverse line, enter the password 1111, you can enter the reverse line setting page.

XT series: After hanging the reverse gear, enter the reverse interface, pull down the setting interface from the top of the screen to adjust the reverse parameters.

> How to retrieve the lost apps on the radio?

Please contact online customer service, provide your radio model number and the name of the lost application, customer service will provide you with the latest APK file.

> How to use wireless carplay/Android Auto?

Please make sure the radio you purchase supports this feature.

Wireless Carplay connection video guide

Wireless Android Auto connection video guide

> What can I do if the left side buttons of the screen are not responding?

You just need to re-learn the left side buttons. The machine learning method is different for different versions, please choose the appropriate method according to your radio model.

MS series reference video

XT series reference video

DW series reference video

> Why doesn't the key light on the left side of the screen light up after turning on the car?

(1) The left button light will light up when the headlight of the car is on, please make sure whether you turn on the headlight of the car.

(2) Please check if the ILL light wire is loose.

(3) Connect the ILL light cable to the ACC cable to see if it lights up.

> Why is the screen unresponsive when touched, or opens the wrong page when touched?

This may be a screen malfunction, you need to calibrate the screen.

Please press the screen with five fingers at the same time, the calibration icon will appear on the screen, click the calibration icon in order to complete the study. Please note that it takes more than 20 seconds to press the screen with five fingers.

> What if the original car comes with an amplifier and there is no sound after installation?

Make sure you connect the ACC of the main cable to the loose AMP cable.